NPS measures customer experience and predicts business growth. The score ranges from -100 to +100, with higher scores indicating better customer loyalty. Respondents are grouped as Promoters (9-10), Passives (7-8), or Detractors (0-6) based on their likelihood to recommend your service.
Your Net Promoter Score
0
Needs Improvement
-100
-50
0
50
100
Promoters
0
0%
Passives
0
0%
Detractors
0
0%
